Multinal Group B.V. - Privacy policy
Introduction
Multinal Group B.V., located in various places in the Netherlands, with its headquarters in Weesp, hereinafter referred to as “Multinal,” is responsible for the processing of personal data as outlined in the privacy statement dated February 1, 2020.
Contact information
Multinal Group B.V.
Bloemendalerweg 44-46
1382 KC Weesp
Data protection officer
Mr. D. Zwartjes is the data protection officer of Multinal and can be reached via info@multinal.com.
Personal data we process
Multinal processes your personal data because you use our services, purchase our products, or because you have filled out a contact or quote form on the website: multinal.com. Below is an overview of the personal data we process:
- First and last name
- Address details
- Contact details
- Phone number
Special and/or sensitive personal data we process
Our website, services, and products are not intended to collect data about website visitors under the age of 16 unless they have consent from their parents or guardians. However, we cannot verify if a website visitor is over 16 years old. We encourage parents to be involved in their children’s online activities to prevent data collection about minors without parental consent. If you are convinced that we have personal data of a minor without consent, you can contact Multinal’s data protection officer. This data will then be deleted upon your request.
Purposes and legal grounds for processing personal data
Multinal processes your personal data for the following purposes:
- Handling your payment
- Creating a purchase order
- Issuing an invoice
- Drafting a contract
- Contacting you via phone and/or email if you have filled out a contact form on the website
- Contacting you if necessary to provide a service
- Delivering goods and services to you
- Processing personal data when required by law, such as data needed for tax filings
Automated decision making
Multinal makes decisions based on automated processes that may have significant consequences for individuals. These decisions are made by computer programs, software, social media, or systems, without human intervention.
Multinal uses the following systems:
- Profit
- Office 365
- WordPress
Retention period of personal data
Multinal does not sell your data to third parties and only provides this data when necessary for the execution of our services and/or agreements or to comply with a legal obligation. We enter into processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data.
Use of cookies or similar technologies
Multinal uses functional, analytical, and tracking cookies. A cookie is a small text file stored in the browser of your device upon your first visit to this website. Multinal uses cookies solely for technical functionality. These ensure that the website works properly and that, for example, your preference settings are stored. These cookies are also used for website optimization.
You can opt out of cookies by setting your browser on your device to no longer store cookies. Additionally, you can remove all information previously stored through your browser settings.
Visit the following website for an explanation:
https://veiliginternetten.nl/cookies/
Below is an overview:
- Google Analytics
Function: Analytical cookie that tracks website visits
Retention period: 2 years
Access, correction, or deletion of data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Multinal, and you have the right to data portability. This means you can submit a request to us to send the personal data we have about you in a computer file to you or another organization you specify. You can send a request for access, correction, deletion, data transfer of your personal data, or withdrawal of consent or objection to the processing of your personal data to info@multinal.com. To ensure that the request for access was made by you, we ask that you send a copy of your ID with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and social security number (BSN) to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
Multinal also wishes to inform you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.
You can do so via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons